Radek C.
4.75/5
Perfektni bezproblemove. Jednani super. Vrele doporucuji. Příště kdyz bude potreba se znova obrazim.
roman k.
5.00/5
Vše ok
Jan B.
5.00/5
Vše proběhlo naprosto v pořádku!
Štěpánka C.
1.75/5
Nobody in reception or around on our arrival, didńt know where to turn and what to do,, contact by phone on return non-existent. On return, nobody picked up the phone when we called for lift to the 1.parking Eventually, a car from 1.parking arrived to pickup other passengers. When we asked if we could get a lift, we were told we need to phone first!! Nevertheless, eventually the driver took us in and gave us a lift to the carpark. … Besides, what happened to a service with a smile? We mostly felt like the staff were doing us a favour…
Odpověď Parklot:
Hello, I'd like to ask how we should handle situations like this. We spoke with the client on the phone yesterday and went over all the details. When she arrived at the parking lot, she was several hours early. For this reason, our employee wasn't expecting her and had left for the airport with another client. However, after she called, our employee arrived at the office 15 minutes later. Upon her return, the client didn't call our parking lot; she called some other parking lot instead. For this reason, we had no way of knowing she was at the airport and did not send a minibus to pick her up. She was brought back by our driver, who had gone to the airport to pick up another client. The wait time was about 30 minutes. The client confirmed all of this during our phone conversation; nevertheless, she wrote us this review.
Lukáš R.
5.00/5
Naprostá spokojenost
Mychajlo P.
5.00/5
Doporučuji
