Especially during the summer holidays we kindly ask you to book places in advance. Just fill in the booking form on our website and we will immediately send you a confirmation of your reservation, which is a guarantee of the booked place.
Of course! The car park has all the necessary security features such as fence, lighting, 24-hour security, closed-circuit television system. Additionally, it is covered by PZU insurance.
Please arrive at the airport about 20 minutes before the scheduled pick-up time. Please also note that most travel agencies recommend that you check in 2 hours before your scheduled departure time.
Transfers are carried out 24 hours a day, immediately upon arrival at the parking lot or upon return. The transfer time to Kraków-Balice airport and back after arrival is about 1.5 - 5 minutes. Please note: after your return, please call the transfer car only after you have collected all your baggage.
You can pay online (when booking online in the vehicle registration number) or in cash on arrival.
You can enter your invoice details in the online booking system or on site upon arrival. When you return from your journey, the invoice will be available for collection at the service office.
Yes, it is possible up to one day before the planned arrival. In case of any problems, please contact us by phone.
When you arrive at the airport, please contact us by phone. The driver's phone number is located on the back of the parking card. In order to improve the service, please remember to call the transfer car only when you have collected all your luggage.
If you are going on a longer journey, we recommend disconnecting the battery. However, in case of any problems, the car park operator will be happy to assist you in starting the car.